Privacy Policy
At Coach Continuum, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
· Personal Identification Information: Name, email address, phone number, and any other details you provide when you sign up for our services or contact us.
· Usage Data: Information about how you use our website, including your IP address, browser type, and browsing behaviour.
· Cookies: We use cookies to enhance your experience. For more information, please refer to our Cookie Policy.
How We Use Your Information
We use your personal data for the following purposes:
· To provide and maintain our services.
· To communicate with you, including responding to enquiries or service requests, sharing updates including new resources, offers, invitations and information
· To personalise your experience on our website.
· To comply with legal obligations.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. However, we may share information with trusted partners who assist us in operating our website and services, provided that these parties agree to keep this information confidential. Under certain circumstances, Coach Continuum may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Data Retention
We will retain your personal data only as long as necessary for the purposes set out in this Privacy Policy, or to comply with legal obligations.
Your Rights
You have the right to:
· Access, update, or delete your personal data.
· Withdraw consent where you have previously given consent to the processing of your personal data.
· Complain to a data protection authority if you believe your rights have been violated.
Data Security and protection (GDPR)
We use appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you are encouraged to review it regularly.
Email and Spam Policy
We are committed to keeping your e-mail address confidential. We do not sell, rent or lease our subscription lists to third parties, and we will not provide your personal information to any third-party individual, government agency or company at any time unless compelled to do so by law. We will use your email address solely to provide timely information about Coach Continuum and its programs and services. Coach Continuum will maintain the information you send via email in accordance with applicable international law.
Choice/Opt-Out or Corrections/Updates
Users of our website can opt out of receiving communications from us and our with trusted partners who assist us in operating our website and services.
If you no longer wish to receive any future communications or need to change or modify information previously provided, please email info@coachcontinuum.co.uk or call +44 20 4525 6445.
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
Contact information
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@coachcontinuum.com.
Copy Policy
Site Content, membership resources
You may access, download and print materials on this website for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website without first obtaining written consent from Coach Continuum.
Furthermore, you may not use the materials found on this website on any other websites or in a networked environment without first obtaining written consent from Coach Continuum.
All materials on this site (as well as the organisation and layout of the site) as well as all resources shared with you as part of your membership are owned and copyrighted by Coach Continuum. No reproduction, distribution, or transmission of the copyrighted materials at this site is permitted without the written permission Coach Continuum.
At Coach Continuum, we are committed to protecting our intellectual property and ensuring that the content available on our website is used responsibly. By accessing and using our website, you agree to the terms outlined in this Copy Policy.
1. Permitted Use
You may access, download, and print materials from our website for your personal, non-commercial use. You must not modify the materials in any way. These materials are provided for informational purposes and are not to be distributed or reproduced for commercial purposes without express permission.
2. Prohibited Activities
You are not permitted to:
o Copy, modify, distribute, transmit, display, perform, reproduce, or publish any content from our website without our prior written consent.
o Create derivative works from our content.
o Use any content for commercial purposes, or include it in any other website or networked environment, without obtaining written consent from Coach Continuum.
3. Ownership of Content
All content on this website, including text, images, and other media, is the property of Coach Continuum unless otherwise stated. Our content is protected under copyright laws, and any unauthorised use of our content may result in legal action.
4. Request for Permissions
If you wish to use any material from our website beyond the scope of personal use, please contact us at techadmin@coachcontinuum to request permission. All such requests will be reviewed, and written consent must be obtained before any further use.
5. Changes to This Copy Policy
We reserve the right to modify this Copy Policy at any time. Any changes will be reflected on this page, and we encourage you to review the policy regularly to ensure you are aware of the latest terms.
Contact Us
If you have any questions or concerns about this Policy, please contact us at:
Email: info@coachcontinuum.com


